Gift Cards Terms of Service

Gift Cards are issued by iKenz and are redeemable for goods online at

All purchasers of Gift Cards agree to these Terms at the time of purchase of a Gift Card. Gift Card holders agree to these Terms when redeeming or attempting to redeem a Gift Card.

Gift Cards have no value until they are activated in iKenz’a Gift Card system (System). After activation, Gift Card holders are responsible for the use and safety of the Gift Card.

Gift Cards expire 36 months from date of issue (Expiry Date) and will not be reissued on expiry. Any balance remaining on a Gift Card will not be redeemable after the Expiry Date.

On presentation of a Gift Card, iKenz will provide credit up to the value of the Gift Card validated on the System, against the purchase price of products from iKenz. If the purchase price exceeds the validated value of the Gift Card, the Gift Card Holder must pay the difference using another acceptable payment method. No change will be given and any balance of the Gift Card may only be used in whole or part against future purchases from iKenz.

Details of the Gift Card balance, transaction history and expiry date contained within the System are conclusive evidence of those details.

Gift Cards:

  • may be purchased as five (5) cards per transaction;
  • may not be used to purchase further Gift Cards;
  • will be void once the value or balance of the Gift Card has been fully redeemed;
  • do not allow for cash advances and are not redeemable for cash;
  • will be issued without alteration and will be immediately void if altered;
  • must be treated as cash and will not be reissued, refunded or honoured if lost or stolen;
  • will not be reissued, refunded or honoured if found to be faulty unless the Gift Card is proven to be faulty due to the fault of iKenz.

Gift Card bearers may be required to provide satisfactory proof of identity.

iKenz may collect personal information subject to its Privacy Policy. Persons subject to these Terms consent to the use of the personal information in accordance with the Privacy Policy unless they advise otherwise.

iKenz reserves the right to amend these Terms at any time without notice.

To the extent permitted by law, iKenz is not liable to any person for any loss or damage (including direct or consequential loss), nor will it be in default of these Terms for failure to observe or perform any of their obligations under these Terms, for any reason or cause, which could not, with reasonable diligence, be controlled or prevented.

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia and the non-exclusive jurisdiction of the courts of New South Wales will apply where there is any dispute.

Any complaints or enquiries about any goods purchased with a Gift Card can be sent to


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